{"id":689,"date":"2026-05-31T01:35:25","date_gmt":"2026-05-31T01:35:25","guid":{"rendered":"https:\/\/sionder.com\/?page_id=689"},"modified":"2026-06-01T17:25:33","modified_gmt":"2026-06-01T17:25:33","slug":"privacy","status":"publish","type":"page","link":"https:\/\/sionder.com\/en\/privacidad\/","title":{"rendered":"Privacy"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section\">\n<div class=\"et_pb_row_0 et_pb_row et_block_row\">\n<div class=\"et_pb_column_0 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p style=\"text-transform:uppercase;\">Legal Information<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h1>Privacy Policy<\/h1>\n<\/div><\/div>\n\n<div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>Last updated: May 2026<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_divider_0 et_pb_divider et_pb_space et_pb_divider_position_top et_pb_module\"><div class=\"et_pb_divider_internal\"><\/div><\/div>\n\n<div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2><em style=\"font-style:italic;color:#8B6F47;font-family:Fraunces,serif;font-weight:400;\">I.<\/em> Data Controller<\/h2>\n<p>The controller of personal data collected through sionder.com is:<\/p>\n<p style=\"border-top:0.5px solid #E5E2DA;padding-top:14px;margin-top:20px;\"><span style=\"font-size:11px;letter-spacing:0.14em;text-transform:uppercase;color:#707070;font-weight:500;\">Company name<\/span><br \/><span style=\"font-weight:400;\">SIONDER, S.A.<\/span><\/p>\n<p style=\"border-top:0.5px solid #E5E2DA;padding-top:14px;\"><span style=\"font-size:11px;letter-spacing:0.14em;text-transform:uppercase;color:#707070;font-weight:500;\">Operational Notice<\/span><br \/><span style=\"font-weight:400;\">15563841-2-2017<\/span><\/p>\n<p style=\"border-top:0.5px solid #E5E2DA;padding-top:14px;\"><span style=\"font-size:11px;letter-spacing:0.14em;text-transform:uppercase;color:#707070;font-weight:500;\">Legal domicile<\/span><br \/><span style=\"font-weight:400;\">Panama City, Republic of Panama<\/span><\/p>\n<p style=\"border-top:0.5px solid #E5E2DA;padding-top:14px;\"><span style=\"font-size:11px;letter-spacing:0.14em;text-transform:uppercase;color:#707070;font-weight:500;\">Contact email<\/span><br \/><a href=\"mailto:consultas@sionder.com\">consultas@sionder.com<\/a><\/p>\n<p style=\"border-top:0.5px solid #E5E2DA;padding-top:14px;border-bottom:0.5px solid #E5E2DA;padding-bottom:14px;\"><span style=\"font-size:11px;letter-spacing:0.14em;text-transform:uppercase;color:#707070;font-weight:500;\">Telephone<\/span><br \/><a href=\"tel:+50769261003\">+507 6926-1003<\/a><\/p>\n<p>For any questions related to this policy or the processing of your personal data, you can contact us through the indicated channels.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2><em style=\"font-style: italic; color: #8b6f47; font-family: Fraunces,serif; font-weight: 400;\">ii.<\/em> Data we collect<\/h2>\n<p>Sionder only collects the information necessary to respond to a contact request or to provide the agreed-upon professional service.<\/p>\n<h3>Data you provide us<\/h3>\n<p>When you complete the contact form, email us, or contact us by phone, we may collect:<\/p>\n<ul>\n<li style=\"padding-left: 20px; position: relative;\">Full Name.<\/li>\n<li style=\"padding-left: 20px; position: relative;\">Email address.<\/li>\n<li style=\"padding-left: 20px; position: relative;\">Phone number.<\/li>\n<li style=\"padding-left: 20px; position: relative;\">Country of residence or nationality, if provided.<\/li>\n<li style=\"padding-left: 20px; position: relative;\">Message content and any information you voluntarily share with us.<\/li>\n<\/ul>\n<h3>Automatically collected data<\/h3>\n<p>When you browse sionder.com, we may automatically collect technical information:<\/p>\n<ul>\n<li style=\"padding-left: 20px; position: relative;\">IP Address and approximate geolocation data.<\/li>\n<li style=\"padding-left: 20px; position: relative;\">Browser type, operating system, and device.<\/li>\n<li style=\"padding-left: 20px; position: relative;\">Pages visited, browsing time, and site usage patterns.<\/li>\n<li style=\"padding-left: 20px; position: relative;\">Referrer.<\/li>\n<\/ul>\n<p>This information is collected through cookies and analytics tools (see section viii).<\/p>\n<p>Sionder <strong style=\"font-weight: 500; color: #0f0f0f;\">It does not request or collect sensitive data<\/strong> through the website, such as detailed financial information, specific asset data, or tax information. This type of information is exchanged exclusively within the framework of a formalized contractual relationship.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_5 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2><em style=\"font-style: italic; color: #8b6f47; font-family: Fraunces,serif; font-weight: 400;\">iii.<\/em> Purposes of treatment<\/h2>\n<p>The personal data we collect is used exclusively for the following purposes:<\/p>\n<ul>\n<li style=\"padding-left: 20px; position: relative;\">Respond to your contact request and coordinate the discovery call.<\/li>\n<li style=\"padding-left: 20px; position: relative;\">To provide professional services arising from a subsequent contractual relationship.<\/li>\n<li style=\"padding-left: 20px; position: relative;\">Comply with applicable legal, tax, and regulatory obligations in the Republic of Panama.<\/li>\n<li style=\"padding-left: 20px; position: relative;\">Improve the website and browsing experience through aggregated usage analysis.<\/li>\n<li style=\"padding-left: 20px; position: relative;\">Inform you of relevant information regarding the services requested or changes to this policy.<\/li>\n<\/ul>\n<h3>What we don't do with your data<\/h3>\n<ul>\n<li style=\"padding-left: 20px; position: relative;\">We do not sell your data to third parties.<\/li>\n<li style=\"padding-left: 20px; position: relative;\">We do not share them for external advertising or marketing purposes.<\/li>\n<li style=\"padding-left: 20px; position: relative;\">We do not use them for automated profiling with legal effects.<\/li>\n<li style=\"padding-left: 20px; position: relative;\">We do not carry out mass commercial communications without your express consent.<\/li>\n<\/ul>\n<\/div><\/div>\n\n<div class=\"et_pb_text_6 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2><em style=\"font-style: italic; color: #8b6f47; font-family: Fraunces,serif; font-weight: 400;\">iv.<\/em> Legal basis for processing<\/h2>\n<p>The processing of your personal data is based on one or more of the following legal grounds, depending on the context:<\/p>\n<ul>\n<li style=\"padding-left: 20px; position: relative;\"><strong style=\"font-weight: 500; color: #0f0f0f;\">Your express consent<\/strong>, granted upon completion of the contact form or upon voluntarily submitting information to us.<\/li>\n<li style=\"padding-left: 20px; position: relative;\"><strong style=\"font-weight: 500; color: #0f0f0f;\">The execution of a contract<\/strong> or the adoption of pre-contractual measures at your request, such as a discovery call.<\/li>\n<li style=\"padding-left: 20px; position: relative;\"><strong style=\"font-weight: 500; color: #0f0f0f;\">Compliance with legal obligations<\/strong> applicable to Sionder, S.A.<\/li>\n<li style=\"padding-left: 20px; position: relative;\"><strong style=\"font-weight: 500; color: #0f0f0f;\">Legitimate interest<\/strong> Sionder in website improvement and security protection.<\/li>\n<\/ul>\n<\/div><\/div>\n\n<div class=\"et_pb_text_7 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2><em style=\"font-style:italic;color:#8B6F47;font-family:Fraunces,serif;font-weight:400;\">v.<\/em> Data communication to third parties<\/h2>\n<p>Sionder only shares personal data with third parties in specific and limited circumstances:<\/p>\n<h3>Professional Services Partners and Providers<\/h3>\n<p>When a client hires services that require the intervention of professional partners (immigration lawyers, tax advisors, bankers, accountants), Sionder can share the necessary information <strong style=\"font-weight:500;color:#0F0F0F;\">only with express authorization from the client<\/strong> and to the extent strictly necessary for the provision of the service.<\/p>\n<h3>Technology providers<\/h3>\n<p>Sionder uses third-party technological services for the operation of the website, such as hosting, email, and analytics tools. These providers access data exclusively within the scope of the contracted services and under confidentiality and security obligations.<\/p>\n<h3>Competent authorities<\/h3>\n<p>When there is a legal obligation to do so, Sionder may share information with judicial, administrative, or regulatory authorities of the Republic of Panama or applicable jurisdictions.<\/p>\n<p>Sionder does not pass client references to partners, does not publish case studies, nor discloses information about conversations held without the express prior consent of the client.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_8 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2><em style=\"font-style: italic; color: #8b6f47; font-family: Fraunces,serif; font-weight: 400;\">six.<\/em> Shelf life<\/h2>\n<p>Sionder retains personal data only for as long as necessary to fulfill the purposes for which it was collected:<\/p>\n<ul>\n<li style=\"padding-left: 20px; position: relative;\"><strong style=\"font-weight: 500; color: #0f0f0f;\">Contact requests without subsequent contractual relationship:<\/strong> up to twenty-four (24) months from the last contact, unless a prior deletion request is made.<\/li>\n<li style=\"padding-left: 20px; position: relative;\"><strong style=\"font-weight: 500; color: #0f0f0f;\">Contractual relationships<\/strong> during the term of the relationship and for the legally applicable periods after its termination, typically between five (5) and ten (10) years.<\/li>\n<li style=\"padding-left: 20px; position: relative;\"><strong style=\"font-weight: 500; color: #0f0f0f;\">Technical Navigation Data:<\/strong> according to the deadlines set by the analytical tools used, typically between fourteen (14) and twenty-six (26) months.<\/li>\n<\/ul>\n<p>After these periods have passed, the data is securely deleted or anonymized.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_9 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2><em style=\"font-style: italic; color: #8b6f47; font-family: Fraunces,serif; font-weight: 400;\">vii.<\/em> Holder's rights<\/h2>\n<p>You can exercise the following rights over your personal data at any time:<\/p>\n<ul>\n<li style=\"padding-left: 20px; position: relative;\"><strong style=\"font-weight: 500; color: #0f0f0f;\">Access<\/strong> request information about the data we hold about you.<\/li>\n<li style=\"padding-left: 20px; position: relative;\"><strong style=\"font-weight: 500; color: #0f0f0f;\">Correction:<\/strong> correct inaccurate or outdated data.<\/li>\n<li style=\"padding-left: 20px; position: relative;\"><strong style=\"font-weight: 500; color: #0f0f0f;\">Cancellation or suppression<\/strong> request the deletion of their data when it is no longer needed.<\/li>\n<li style=\"padding-left: 20px; position: relative;\"><strong style=\"font-weight: 500; color: #0f0f0f;\">Opposition<\/strong> object to the processing of their data in certain circumstances.<\/li>\n<li style=\"padding-left: 20px; position: relative;\"><strong style=\"font-weight: 500; color: #0f0f0f;\">Limitation<\/strong> Request a temporary suspension of treatment.<\/li>\n<li style=\"padding-left: 20px; position: relative;\"><strong style=\"font-weight: 500; color: #0f0f0f;\">Portability<\/strong> receive your data in a structured and commonly used format.<\/li>\n<li style=\"padding-left: 20px; position: relative;\"><strong style=\"font-weight: 500; color: #0f0f0f;\">Revocation of consent<\/strong> withdraw previously granted consent at any time, without affecting the lawfulness of prior processing.<\/li>\n<\/ul>\n<p>To exercise any of these rights, write to us at <a href=\"mailto:consultas@sionder.com\">consultas@sionder.com<\/a> indicating the right you wish to exercise and providing valid identification that allows your identity to be verified.<\/p>\n<p>Sionder will respond to your request within a maximum of thirty (30) calendar days from the receipt of the complete request.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_10 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2><em style=\"font-style: italic; color: #8b6f47; font-family: Fraunces,serif; font-weight: 400;\">viii.<\/em> Cookies and similar technologies<\/h2>\n<p>Sionder may use cookies and similar technologies for the proper functioning of the site and to understand in an aggregated way how it is used.<\/p>\n<h3>Types of cookies used<\/h3>\n<ul>\n<li style=\"padding-left: 20px; position: relative;\"><strong style=\"font-weight: 500; color: #0f0f0f;\">Technical or necessary cookies:<\/strong> essential for the site's functioning. They do not require consent.<\/li>\n<li style=\"padding-left: 20px; position: relative;\"><strong style=\"font-weight: 500; color: #0f0f0f;\">Analytical cookies<\/strong> allow for the aggregate and anonymous measurement of site usage. They may include tools such as Google Analytics or similar.<\/li>\n<li style=\"padding-left: 20px; position: relative;\"><strong style=\"font-weight: 500; color: #0f0f0f;\">Functionality cookies<\/strong> Remembers visitor preferences to improve the experience.<\/li>\n<\/ul>\n<h3>Cookie Management<\/h3>\n<p>You can configure your browser to accept, reject, or delete cookies at any time. Most browsers allow you to:<\/p>\n<ul>\n<li style=\"padding-left: 20px; position: relative;\">Block all cookies.<\/li>\n<li style=\"padding-left: 20px; position: relative;\">Accept only first-party cookies.<\/li>\n<li style=\"padding-left: 20px; position: relative;\">Delete existing cookies.<\/li>\n<li style=\"padding-left: 20px; position: relative;\">Receive a notification before installing cookies.<\/li>\n<\/ul>\n<p>Cookie rejection may partially affect site functionality.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_11 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2><em style=\"font-style: italic; color: #8b6f47; font-family: Fraunces,serif; font-weight: 400;\">ix.<\/em> Information Security<\/h2>\n<p>Sionder applies reasonable technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or improper disclosure:<\/p>\n<ul>\n<li style=\"padding-left: 20px; position: relative;\">Encrypted connection using SSL\/TLS certificate site-wide.<\/li>\n<li style=\"padding-left: 20px; position: relative;\">Data storage on servers with industry-standard security measures.<\/li>\n<li style=\"padding-left: 20px; position: relative;\">Restricted access to personal information to authorized personnel only.<\/li>\n<li style=\"padding-left: 20px; position: relative;\">Confidentiality obligations for collaborators and vendors with data access.<\/li>\n<\/ul>\n<p>No system is absolutely secure. In the unlikely event of a security breach affecting personal data, Sionder will notify those affected in accordance with applicable regulations.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_12 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2><em style=\"font-style:italic;color:#8B6F47;font-family:Fraunces,serif;font-weight:400;\">x.<\/em> Minors<\/h2>\n<p>Sionder's services are exclusively for adults. The site does not intentionally collect personal data from individuals under eighteen (18) years of age.<\/p>\n<p>If you are aware that a minor has provided us with personal information, please write to us at <a href=\"mailto:consultas@sionder.com\">consultas@sionder.com<\/a> so that we can proceed with its removal.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_13 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2><em style=\"font-style:italic;color:#8B6F47;font-family:Fraunces,serif;font-weight:400;\">XI.<\/em> International data transfers<\/h2>\n<p>Sionder mainly operates from the Republic of Panama. However, some technology providers we use may store or process data in other countries, for example, email servers or web analytics tools.<\/p>\n<p>When this happens, Sionder ensures that the provider offers adequate data protection guarantees in accordance with recognized international standards.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_14 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2><em style=\"font-style:italic;color:#8B6F47;font-family:Fraunces,serif;font-weight:400;\">12.<\/em> Modifications to this policy<\/h2>\n<p>Sionder may update this privacy policy to reflect changes in our practices, applicable legislation, or services offered.<\/p>\n<p>When changes are substantial, we will notify you via the website or, if we have your email in an active contractual relationship, through direct communication.<\/p>\n<p>We recommend reviewing this page periodically. The date of the last update appears at the beginning of the document.<\/p>\n<p>For any inquiries regarding this policy, please write to us at <a href=\"mailto:consultas@sionder.com\">consultas@sionder.com<\/a>.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_15 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center\"><div class=\"et_pb_text_inner\"><p>This privacy policy is an integral part of the terms governing the use of the sionder.com site<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"difl_page_category":[],"class_list":["post-689","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/sionder.com\/en\/wp-json\/wp\/v2\/pages\/689","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sionder.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sionder.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sionder.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/sionder.com\/en\/wp-json\/wp\/v2\/comments?post=689"}],"version-history":[{"count":5,"href":"https:\/\/sionder.com\/en\/wp-json\/wp\/v2\/pages\/689\/revisions"}],"predecessor-version":[{"id":694,"href":"https:\/\/sionder.com\/en\/wp-json\/wp\/v2\/pages\/689\/revisions\/694"}],"wp:attachment":[{"href":"https:\/\/sionder.com\/en\/wp-json\/wp\/v2\/media?parent=689"}],"wp:term":[{"taxonomy":"difl_page_category","embeddable":true,"href":"https:\/\/sionder.com\/en\/wp-json\/wp\/v2\/difl_page_category?post=689"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}